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Legal

Privacy policy

Last updated 31 July 2026. This policy explains what we collect and the control you keep over it.

What we collect

Account details you give us (name, email, phone, addresses), order and payment metadata, support conversations, and device and usage data needed to keep the marketplace secure and fast.

How we use it

To process orders and payments, prevent fraud, provide support, personalise recommendations and — only with your consent — send marketing email you can unsubscribe from in one click.

Sharing

We share the minimum needed with the seller fulfilling your order, our carriers and our payment processors. We never sell personal data to advertisers.

Retention and your rights

Order records are kept as long as tax law requires; everything else is deleted when you close your account. You can request access, correction, export or deletion at any time from your account settings.

Cookies

Essential cookies keep you signed in and your cart intact. Analytics and personalisation cookies are optional and controlled from the cookie banner.